THE ONLY SALON + SPA FRONT DESK TRAINING SYSTEM BUILT INSIDE A SEVEN-FIGURE SALON
Turn Your Front Desk Into a Sales Team, Not Just Customer Service Reps.
Give your front desk the training, scripts, checklists, sales goals, and accountability systems to consistently pre-book clients, sell retail, recommend add-ons and packages, and follow through without you constantly reminding them.
Instant access · Start training
your team today ·
What happens when you actually put the systems to work.
$400k→$2M
Revenue growth working with Jen
$140k
In debt paid off, in 4 months
$3,984.24
From 90-day callbacks alone
4 guests
Brought back from one
outreach approach
Results from real owners who put the systems to work. Your numbers depend on your follow-through.
THE ONLY SALON + SPA FRONT DESK TRAINING SYSTEM BUILT INSIDE A SEVEN-FIGURE SALON
Turn Your Front Desk Into a Sales Team, Not Just Customer Service Reps.
Give your front desk the training, scripts, checklists, sales goals, and accountability systems to consistently pre-book clients,
sell retail, recommend add-ons and packages, and follow through without you constantly reminding them.
Instant access · Start training your team today ·
What happens when you actually put the systems to work.
$400k→$2M
Revenue growth working with Jen
$140k
In debt paid off, in 4 months
$3,984.24
From 90-day callbacks alone
4 guests
Brought back from one
outreach approach
Results from real owners who put the systems to work. Your numbers depend on your follow-through.
THE ONLY SALON + SPA FRONT DESK TRAINING SYSTEM BUILT INSIDE A SEVEN-FIGURE SALON
Turn Your Front Desk Into a Sales Team, Not Just Customer Service Reps.
Give your front desk the training, scripts, checklists, sales goals, and accountability systems to consistently pre-book clients, sell retail, recommend add-ons and packages, and follow through without you constantly reminding them.
Instant access · Start training your team today ·
Your front desk shouldn’t still depend on you for everything.
You hired good people. You trained them. You explained it again. And again.
And you're still the one who notices when a guest walks out without rebooking.
You're still the one reminding everyone to recommend the product.
You're still the one answering the same question for the hundredth time.
Somehow, every number in the building lands back on you.
Instant access · Start training your team today ·
Your front desk shouldn’t still depend on you for everything.
You hired good people. You trained them. You explained it again. And again.
And you're still the one who notices when a guest walks out without rebooking.
You're still the one reminding everyone to recommend the product.
You're still the one answering the same question for the hundredth time.
Somehow, every number in the building lands back on you.
Instant access · Start training your team today ·
Your front desk shouldn’t still depend on you for everything.
You hired good people. You trained them. You explained it again. And again.
And you're still the one who notices when a guest walks out without rebooking.
You're still the one reminding everyone to recommend product.
You're still the one answering the same question for the hundredth time.
Somehow, every number in the building lands back on you.
Instant access · Start training
your team today ·
This is already costing you money.
Here's the part that stings: this isn't a someday problem. It's a today problem. Every shift without a system, money quietly walks out the door.
Rebooking
The guest who would have rebooked if anyone had simply asked. She'll "call to schedule later." She won't.
Consults
The consultation that stayed surface-level, so the bigger service never came up. Ticket stays small.
Retail
The product she actually needed, never mentioned. That's a $40+ sale gone, on a guest who was ready to buy.
New hires
The new front desk is winging checkout because there's nothing to follow. Every guest gets a different experience.
Instant access · Start training
your team today ·
This is already
costing you money.
Here's the part that stings: this isn't a someday problem. It's a today problem. Every shift without a system, money quietly walks out the door.
Rebooking
The guest who would have rebooked if anyone had simply asked. She'll "call to schedule later." She won't.
Consults
The consultation that stayed surface-level, so the bigger service never came up. Ticket stays small.
Retail
The product she actually needed, never mentioned. That's a $40+ sale gone, on a guest who was ready to buy.
New hires
The new front desk is winging checkout because there's nothing to follow. Every guest gets a different experience.
Instant access · Start training your team today ·
This is already
costing you money.
Here's the part that stings: this isn't a someday problem. It's a today problem. Every shift without a system, money quietly walks out the door.
Rebooking
The guest who would have rebooked if anyone had simply asked. She'll "call to schedule later." She won't.
Consults
The consultation that stayed surface-level, so the bigger service never came up. Ticket stays small.
Retail
The product she actually needed, never mentioned. That's a $40+ sale gone, on a guest who was ready to buy.
New hires
The new front desk is winging checkout because there's nothing to follow. Every guest gets a different experience.
Instant access · Start training your team today ·
The fix isn't motivation. The
fix is SYSTEMS.
You don't need to light a fire under your team. You need to hand them a system clear enough that the right thing becomes the easy thing.
i.
Remove the guesswork
Exact words, exact steps. Nobody has to improvise at checkout, ever again.
ii.
Create consistency
The same standard on a slow Tuesday as a packed Saturday, whether you're there or not.
iii.
Lift the whole team
Your average team member starts performing like your best one. The floor rises.
• Built inside a 7-figure salon • Used by 500+ salons & spas
Instant access · Start training
your team today ·
The fix isn't motivation.
The fix is SYSTEMS.
You don't need to light a fire under your team. You need to hand them a system clear enough that the right thing becomes the easy thing.
i.
Remove the guesswork
Exact words, exact steps. Nobody has to improvise at checkout, ever again.
ii.
Create
consistency
The same standard on a slow Tuesday as a packed Saturday, whether you're there or not.
iii.
Lift the whole
team
Your average team member starts performing like your best one. The floor rises.
• Built inside a 7-figure salon • Used by 500+ salons & spas
Instant access · Start training your team today ·
The fix isn't motivation.
The fix is SYSTEMS.
You don't need to light a fire under your team. You need to hand them a system clear enough that the right thing becomes the easy thing.
i.
Remove the guesswork
Exact words, exact steps. Nobody has to improvise at checkout, ever again.
ii.
Create
consistency
The same standard on a slow Tuesday as a packed Saturday, whether you're there or not.
iii.
Lift the whole
team
Your average team member starts performing like your best one. The floor rises.
• Built inside a 7-figure salon • Used by 500+ salons & spas • Practical. Proven. No fluff.
Instant access · Start training your team today ·
Everything Your Front Desk Needs to Sell, Rebook, and Follow Through
1
Proven scripts & frameworks
The exact words for rebooking, retail, and consultations, so no one has to find them in the moment.
2
The rebooking system
A repeatable way to fill the next appointment before the guest ever leaves the chair.
3
The retail system
Product recommendations that feel like genuine care, not a pitch your team is scared to make.
4
Plug-and-play training
Hand the modules to your team and they know exactly what to do.
5
Accountability tools
Clear expectations and checklists, so follow-through stops being optional.
6
Confidence builders
The pieces that turn a hesitant front desk into people who own the moment.
Instant access · Start training
your team today ·
Everything Your Front Desk Needs to Sell, Rebook, and Follow Through
1
Proven scripts & frameworks
The exact words for rebooking, retail, and consultations, so no one has to find them in the moment.
3
The retail system
Product recommendations that feel like genuine care, not a pitch your team is scared to make.
5
Accountability tools
Clear expectations and checklists, so follow-through stops being optional.
2
The rebooking
system
A repeatable way to fill the next appointment before the guest ever leaves the chair.
4
Plug-and-play training
Hand the modules to your team and they know exactly what to do.
6
Confidence builders
The pieces that turn a hesitant front desk into people who own the moment.
Instant access · Start training your team today ·
Everything Your Front Desk Needs to Sell, Rebook, and Follow Through
01
Proven scripts & frameworks
The exact words for rebooking, retail, and consultations, so no one has to find them in the moment.
03
The retail
system
Product recommendations that feel like genuine care, not a pitch your team is scared to make.
05
Accountability tools
Clear expectations and checklists, so follow-through stops being optional.
02
The rebooking system
A repeatable way to fill the next appointment before the guest ever leaves the chair.
04
Plug-and-play training
Hand the modules to your team and they know exactly what to do.
06
Confidence builders
The pieces that turn a hesitant front desk into people who own the moment.
Instant access · Start training your team today ·
Want systems for the rest of your salon team, too?
Optional $99 Complete Team Toolkit available at checkout.
It includes:
✔ 7 plug-and-play job descriptions + matching task lists
✔ Hiring + interview tools
✔ Offer + rejection letters
✔ Culture + policy templates
✔ Compensation tools
✔ Offboarding + exit tools
✔ 5-month onboarding plan
01 Salon Owner
02 Salon Manager
03 Salon Front Desk Team
04 Service Provider
05 Director of Operations
06 Social Media Manager
07 Team Manager
Want systems for the rest of your salon team, too?
Optional $99 Complete Team Toolkit available at checkout.
It includes:
✔ 7 plug-and-play job descriptions + matching task lists
✔ Hiring + interview tools
✔ Offer + rejection letters
✔ 5-month onboarding plan
✔ Culture + policy templates
✔ Compensation tools
✔ Offboarding + exit tools
01 Salon Owner
05 Director of Operations
02 Salon Manager
06 Social Media Manager
03 Salon Front Desk Team
07 Team Manager
04 Service Provider
.
WANT THE REST OF YOUR TEAM ORGANIZED TOO?
Optional $99 Complete Team Toolkit available at checkout.
It includes:
✔ 7 plug-and-play job descriptions + matching task lists
✔ Hiring + interview tools
✔ Offer + rejection letters
✔ Culture + policy templates
✔ Compensation tools
✔ Offboarding + exit tools
✔ 5-month onboarding plan
01 Salon Owner
05 Director of Operations
02 Salon Manager
06 Social Media Manager
03 Salon Front Desk Team
07 Team Manager
04 Service Provider
This is a Paragraph Font
From carrying everything
yourself to finally
having systems.
RIGHT NOW
✘ Nobody follows through.
✘ I have to remind everyone, constantly.
✘ Nobody sells retail.
✘ Everything falls apart when I'm gone
With the system
✔ The team knows what's expected.
✔ Retail conversations happen on their own.
✔ Pre-Booking becomes a habit.
✔ You stop being the bottleneck.
From carrying everything yourself to finally having systems.
RIGHT NOW
✘ Nobody follows through.
✘ I have to remind everyone, constantly.
✘ Nobody sells retail.
✘ Everything falls apart when I'm gone
With the system
✔ The team knows what's expected.
✔ Retail conversations happen on their own.
✔ Pre-Booking becomes a habit.
✔ You stop being the bottleneck.
From carrying everything yourself to finally
having systems.
RIGHT NOW
✘ Nobody follows through.
✘ I have to remind everyone, constantly.
✘ Nobody sells retail.
✘ Everything falls apart when I'm gone
With the system
✔ The team knows what's expected.
✔ Retail conversations happen on their own.
✔ The numbers climb.
✔ You stop being the bottleneck.
What happens when you actually put the systems to work.
$400k→$2M
Revenue growth working with Jen
$140k
In debt paid off, in 4 months
4 guests
Brought back from one
outreach approach
$3,984.24
From 90-day callbacks alone
Results from real owners who put the systems to work. Your numbers depend on your follow-through.
Your salon shouldn’t need you in the middle of everything to run well.
You built a team because you wanted support, not because you wanted more people to manage, remind, and follow up with all day.
The goal is a salon where your team knows what to say, what to do, and what’s expected of them, even when you’re not there.
I know that’s possible because I built and sold a 7-figure salon that eventually ran without me. Toward the end, I wasn’t behind the chair, and I wasn’t even living in the same state.
Since 2019, I’ve helped salon owners simplify operations, build accountability, and get themselves out of the bottleneck.
That’s what this system is designed to help you start doing, too.
Instant access · Start training
your team today ·
Your salon shouldn’t need you in the middle of everything to run well.
You built a team because you wanted support, not because you wanted more people to manage, remind, and follow up with all day.
The goal is a salon where your team knows what to say, what to do, and what’s expected of them, even when you’re not there.
I know that’s possible because I built and sold a 7-figure salon that eventually ran without me. Toward the end, I wasn’t behind the chair, and I wasn’t even living in the same state.
Since 2019, I’ve helped salon owners simplify operations, build accountability, and get themselves out of the bottleneck.
That’s what this system is designed to help you start doing, too.
Instant access · Start training your team today ·
Your salon shouldn’t need you in the middle of everything to run well.
You built a team because you wanted support, not because you wanted more people to manage, remind, and follow up with all day.
The goal is a salon where your team knows what to say, what to do, and what’s expected of them, even when you’re not there.
I know that’s possible because I built and sold a 7-figure salon that eventually ran without me. Toward the end, I wasn’t behind the chair, and I wasn’t even living in the same state.
Since 2019, I’ve helped salon owners simplify operations, build accountability, and get themselves out of the bottleneck.
That’s what this system is designed to help you start doing, too.
Instant access · Start training your team today ·
Everything you need to know before you get started.
How quickly can my team start using this?
Same day. Everything is ready to hand to your team as soon as you purchase, so you can choose what you want to implement first and start right away.
What exactly is included in the Front Desk Sales System?
You’ll get 30+ editable Google Docs, plus videos and spreadsheets throughout the training. That includes rebooking and retail scripts, front desk daily task list, cancellation policys and more.
Everything is fully editable. Add to it, remove what you don’t need, add your branding, and make it the training system you use with your team and future hires.
It’s $197 one time, with lifetime access.
Is this just for my front desk, or can my service providers use it too?
Both. The rebooking, add-on, and retail conversations apply to your service providers, too. It's an ecosystem. The front teamsupports the service providers, and the service providers support the front desk team.
How do we access the training after purchase?
Check your email right after checkout for your login and password setup instructions.
Everything you need to know before you get started.
How quickly can my team start using this?
Same day. Everything is ready to hand to your team as soon as you purchase, so you can choose what you want to implement first and start right away.
What exactly is included in the Front Desk Sales System?
You’ll get 30+ editable Google Docs, plus videos and spreadsheets throughout the training. That includes rebooking and retail scripts, front desk daily task list, cancellation policys and more.
Everything is fully editable. Add to it, remove what you don’t need, add your branding, and make it the training system you use with your team and future hires.
It’s $197 one time, with lifetime access.
Is this just for my front desk, or can my service providers use it too?
Both. The rebooking, add-on, and retail conversations apply to your service providers, too. It's an ecosystem. The front teamsupports the service providers, and the service providers support the front desk team.
How do we access the training after purchase?
Check your email right after checkout for your login and password setup instructions.
Instant access · Start training your team today ·
Everything you need to know before you get started.
How quickly can my team start using this?
Same day. Everything is ready to hand to your team as soon as you purchase, so you can choose what you want to implement first and start right away.
What exactly is included in the Front Desk Sales System?
Most training hands you concepts and wishes you luck. This hands your team the exact words and steps. Implementation is the whole point.
Is this just for my front desk, or can my service providers use it too?
Both. The rebooking, add-on, and retail conversations apply to your service providers, too. It's an ecosystem. The front teamsupports the service providers, and the service providers support the front desk team.
How do we access the training after purchase?
Check your email right after checkout for your login and password setup instructions.
Instant access · Start training your team today ·
Instant Digital Access No waiting.
As soon as you purchase, check your email to set up your login and get immediate access to the Front Desk Sales System.
Everything is ready for you to open, customize, and start using with your team right away.
Instant Digital Access No waiting.
As soon as you purchase, check your email to set up your login and get immediate access to the Front Desk Sales System.
Everything is ready for you to open, customize, and start using with your team right away.
Instant Digital Access No waiting.
As soon as you purchase, check your email to set up your login and get immediate access to the Front Desk Sales System.
Everything is ready for you to open, customize, and start using with your team right away.
You could run your first team sales lesson TOMORROW
— Jen B.
Instant access · Start training
your team today ·
You could run your first
team sales lesson
TOMORROW
— Jen B.
Instant access · Start training your team today ·
You could run your first team sales lesson tomorrow
— Jen B.
Instant access · Start training your team today ·
Jen Baudier Consulting
Copyright: © 2026 Jen Baudier Consulting - All Rights Reserved.
Jen Baudier Consulting
Copyright: © 2026 Jen Baudier Consulting - All Rights Reserved.
Jen Baudier Consulting
Copyright: © 2026 Jen Baudier Consulting - All Rights Reserved.